Courageous Conversations

This practical workshop focuses on building the skills necessary for engaging in difficult conversations.

This practical half-day workshop focuses on building the skills necessary for engaging in difficult conversations.

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Experienced trainer Jo Stuart has successfully facilitated workshops in both public and in-house environments.  Jo caters to an array of learner styles and her understanding of training dynamics guarantees participants an impactful learning experience.  Her great sense of humour ensures that the learning experience is not only enriching but also infused with a sense of fun.

Understand what a difficult conversation is and how to recognise and overcome barriers to effective communication.

Explore the impact on business when you don’t have those difficult conversations, and how this can negatively impact staff performance, productivity and trust.

Learn how to manage your emotions and responses before you attempt to manage others.

Develop into a truly active listener and understand why this is important for communication success.

Discover strategies for moving forward after a difficult conversation, and ensuring the lines of communication remain open.

Do you ever get anxious about conducting those tough conversations and delay them or not have them?  This workshop is for anyone who would like to communicate with confidence and overcome barriers to effective communication.

This workshop is registered with the Regional Business Partner Network (Management Capability Development Fund). Your organisation may be eligible for up to 50% off workshop cost. Ask us how!! Give us a call on 0800 383 737 for more information or funding assistance.